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Contact our grievance officer if a concern is not resolved by customer care.
Draft policy text prepared for Swarnmala’s review. Not yet approved or legally binding.
Contact customer care by chat, WhatsApp, phone or email. Most concerns are resolved within 48 hours.
If unresolved, write to the grievance officer with your order number. Acknowledged within 48 hours; resolved within 30 days.
Grievance Officer, Swarnmala Jewellery, Hyderabad. Name and contact to be supplied by Swarnmala.
Questions? care@swarnmala.example · +91 40 0000 0000 · 10:00 – 20:00, all days